SOUTH AFRICA

WESTERN CAPE & THE REST OF SOUTH AFRICA

PARCELS WILL BE SENT VIA COURIER TO YOUR DOOR. FOR LOCAL ORDERS A SELECTED FEE WILL BE CHARGED. ALL ORDERS WILL BE PROCESSED DURING WEEKDAYS. 

WORLDWIDE

ORDERS PLACED WITH AN INTERNATIONAL POSTAL ADDRESS, WILL BE CHARGED A FLAT RATE DEPENDING ON THE LOCATION OF DELIVERY. USE THE SHIPPING CALCULATOR WHEN CHECKING OUT TO CONFIRM THE PRICE. PROCESSING THE ORDER HAPPENS DURING WEEKDAYS AND CAN TAKE 1-2 DAYS. THE PARCEL WILL THEN BE SENT VIA COURIER AND TAKE BETWEEN 2 – 3 DAYS TO BE DELIVERED, DEPENDING ON THE DISTANCE FROM THE DEPARTING CITY, CAPE TOWN SOUTH AFRICA. PLEASE NOTE WE CANNOT CALCULATE INDIVIDUAL CUSTOMS FEES BEFORE DEPARTURE.

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RETURNS

SOUTH AFRICA

FOR CUSTOMERS WITHIN SOUTH AFRICA, ITEMS CAN BE RETURNED TO OUR STUDIO UNWORN AND IN IT’S ORIGINAL PACKAGING. WE REQUIRE THE PARCEL TO BE RETURNED TO OUR STUDIO WITHIN 7 DAYS, AT YOUR OWN EXPENSE. ONCE WE HAVE RECEIVED IT IN THE SAME UNUSED CONDITION AND PACKAGING IT WAS SENT IN, WE WILL ISSUE YOU WITH A CREDIT TO SPEND ONLINE OR IN STORE.

IF YOU ARE RETURNING THE ITEM DUE TO A FLAW IN THE PRODUCTION OR FABRIC OF THE GARMENT, WE WILL PAY FOR THE ITEM TO BE RETURNED TO US BEFORE SENDING YOU A REPLACEMENT. IF A REPLACEMENT IS NOT WANTED, WE WILL OFFER YOU A GIFT CARD TO BE SPENT ONLINE OR IN STORE.

RETURN ADDRESS:

AKJP STUDIO

73 KLOOF STREET

GARDENS

CAPE TOWN, SOUTH AFRICA

8001

+27 79 490 9492

WORLDWIDE

ALL PURCHASES MADE FROM OUTSIDE OF SOUTH AFRICA WILL UNFORTUNATELY NOT BE ELIGIBLE FOR AN EXCHANGE OR RETURN. THIS IS DUE TO THE HIGH COURIER COSTS OF INTERNATIONAL PARCELS.

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FOR ALL OTHER RETURN QUERIES PLEASE EMAIL INFO@AKJPSTUDIO.COM